ds007 Privacy Policy

This page describes what we collect when you use ds007 and how we keep that data protected. When you open an account, deposit funds, or play games on our platform, we gather personal information — your email, identity documents, payment details, and betting history. We use this information to verify your identity, process your transactions, and operate our service fairly.

We at ds007 take data protection seriously. Your KYC documents (KTP, passport, driver's license) are encrypted and accessed only by our compliance team. Your payment information is transmitted securely and never stored in plain text. Your account activity — bets on Liga 1, live-dealer sessions, slot spins — is logged for your own record and for fraud prevention.

This policy explains what data we collect, how we use it, who we share it with, how long we keep it, and what rights you have. If you have questions about your data or how we handle it, our support team in Jakarta, Surabaya, Bandung, and Medan can clarify — we want you to understand our practices.

What We Collect on ds007

We collect different types of data depending on how you use our platform. When you open an account, we ask for your email address, password, full name, date of birth, phone number, and residential address. This is your account profile data.

For identity verification, we request documents: a photo ID (KTP, passport, or driver's license) and proof of address (utility bill, bank statement, or government document dated within the last few months). We store these documents securely and use them only for KYC compliance and account recovery.

• Payment data: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the payment method, amount, and timestamp. We do not store your full bank account number or e-wallet credentials — payment processors handle those securely.
• Activity data: We log every bet you place on Liga 1, Piala Indonesia, or other football markets. We record every game session on live-dealer tables, every slot spin, every esports bet. This includes the game type, stake, outcome, and timestamp.
• Technical data: We collect your IP address, device type, browser, and operating system. This helps us detect fraud and troubleshoot technical issues.
• Communication data: If you contact our support team, we keep records of your emails, live chat messages, and any attachments you send.

How We Use Your Data

We use your data for specific, legitimate purposes. Your account profile and KYC documents are used to verify your identity and comply with anti-money-laundering regulations. Your payment data is used to process deposits and withdrawals and to prevent fraud. Your activity data is used to calculate your balance, settle bets, and maintain your account history.

We also use your data to improve our service. We analyze betting patterns to identify technical issues, detect fraud, and understand which games and markets are most popular. We may use your email to send you account notifications (balance updates, withdrawal confirmations) or service announcements (maintenance windows, policy changes). We do not send marketing emails unless you opt in.

Third-Party Processors

We work with third-party service providers to operate ds007. Our payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and banks) handle your payment information directly — we do not pass your full credentials to them, but they receive transaction details necessary to process your deposit or withdrawal. Our live-dealer provider, Evolution Gaming, receives your account ID and game session data so they can stream your table and record your play.

Our hosting provider stores our servers and databases. Our email provider sends our notifications. Our analytics provider helps us understand platform usage. All these processors are bound by confidentiality agreements and are not permitted to use your data for their own purposes.

Payment processors

Handle your deposit and withdrawal transactions; receive only transaction details, not full credentials

Live-dealer studios

Receive your account ID and game session data to stream your table and record outcomes

Hosting and analytics

Store our platform and help us understand usage patterns; bound by confidentiality agreements

Data Retention on ds007

We retain your data for as long as your account is active. After you close your account, we keep your KYC documents and transaction history for a minimum of 5 years to comply with anti-money-laundering regulations. We may retain your activity logs longer if required by law or if there is an ongoing dispute.

You may request deletion of your data after account closure, subject to our legal obligations. We will delete non-essential data (such as technical logs) within 30 days of your request. We will retain KYC documents and transaction history as required by law.

Your Rights Regarding Data

You have the right to access your data. You can view your account profile, KYC documents, payment history, and activity logs at any time through your ds007 account dashboard. You have the right to correct inaccurate data — if your registered name or address is wrong, you can request an update through your account settings.

You have the right to request deletion of your data, subject to our legal obligations. You have the right to object to certain uses of your data — for example, you can opt out of marketing emails. You have the right to data portability — we can provide your account data in a standard format if you request it.

To exercise any of these rights, contact our support team. We will respond to your request within 30 days. If we cannot fulfill your request (for example, because we're legally required to retain your KYC documents), we will explain why.

Cookies and Tracking

We use cookies to keep you logged in, remember your preferences, and track your activity on ds007. A cookie is a small file stored on your device that identifies you to our servers. We use session cookies (deleted when you close your browser) and persistent cookies (stored for longer periods).

You can control cookies through your browser settings. If you disable cookies, some features of ds007 may not work properly — for example, you may be logged out frequently. We do not use cookies to track you across other websites.

Data Security on ds007

We protect your data using industry-standard encryption and access controls. Your password is hashed and never stored in plain text. Your KYC documents are encrypted at rest and in transit. Your payment information is transmitted over secure HTTPS connections. Our servers are protected by firewalls and intrusion detection systems.

However, no online system is entirely secure. We cannot guarantee that your data will never be compromised. If we discover a data breach, we will notify you promptly and take steps to mitigate harm. You are responsible for keeping your password confidential and for securing your device.

International Data Transfers

Our servers may be located outside your jurisdiction. When you use ds007, your data may be transferred to and stored in countries other than Indonesia. These countries may have different data protection laws than your own. By using ds007, you consent to these international transfers.

We take steps to ensure that your data receives adequate protection wherever it is stored. We use encryption, access controls, and contractual safeguards to protect your data during transfer and storage.

Contact Us About Privacy

If you have questions about this privacy policy or how we handle your data, contact our support team. We are available via email (24-hour response target) and live chat during standard business hours. We serve users across Jakarta, Surabaya, Bandung, Medan, and other regions.

If you believe we have violated your privacy rights, you may file a complaint with your local data protection authority. We will cooperate with any investigation and take corrective action if necessary.

Changes to This Policy

We may update this privacy policy from time to time. Material changes will be communicated to you via email or a prominent notice on ds007. Your continued use of our platform after an update indicates acceptance of the revised policy. If you do not accept the changes, you may close your account.

Summary – Our Data Commitment

We at ds007 collect your personal data to operate our platform fairly and securely. We use your data only for the purposes described in this policy — account verification, payment processing, fraud prevention, and service improvement. We do not sell your data to third parties. We protect your data using encryption and access controls.

You have rights over your data. You can access it, correct it, request deletion (subject to legal obligations), and opt out of certain uses. We retain your KYC documents and transaction history as required by law, but we delete non-essential data when you close your account.

If you have questions about how we handle your data, our support team is available to help. We believe transparency builds trust, and we're committed to answering your questions clearly and promptly.